Refund Policy
Last updated: 5/11/2025
1. Our "Sound Perfect or Money Back" Guarantee
We're so confident in the quality of our audio plugins that we offer a full 14-day "Sound Perfect or Money Back" guarantee. If our plugins don't enhance your sound exactly as you hoped, simply request a complete refund within 14 days of purchase—no questions asked, no hoops to jump through.
2. Hassle-Free Refund Process
Getting your money back is straightforward: just email our support team atsupport@jordanaudioplugins.com.
In your email, please include the following:
- Your name and purchase email
- Purchase date
- Plugin(s) you purchased
- Brief feedback on why it didn't meet your needs (optional, but helps us improve!)
3. Lightning-Fast Refunds
We respect your time and your investment. Once we receive your request, we'll process your refund within 2 business days (not 5!)—straight back to your original payment method with confirmation sent to your email.
4. Limitations
The following limitations apply to our refund policy:
- Refunds are only available within 14 days of purchase
- We reserve the right to deny refund requests that we determine are not made in good faith
5. License Deactivation
Upon issuing a refund, your license for the plugin will be deactivated, and you must uninstall the software from all your devices and cease using it.
6. Special Circumstances
If you experience technical issues with one of our products, please contact our support team before requesting a refund. Our team will work with you to resolve any technical problems you may be experiencing.
7. Changes to This Policy
We reserve the right to update or change our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.
8. Contact Us
If you have any questions about our refund policy, please contact us at:
support@jordanaudioplugins.com